Legal Agreement

Terms of Service

Effective Date: January 1, 2025 | Last Updated: January 15, 2025

1. Introduction

These Terms of Service ("Terms") govern your use of Gateway' services, operated by Gateway, a Delaware limited liability company ("Company," "we," "us," or "our"). By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access our services.

2. Services Description

Gateway provides international freight forwarding and logistics services, including but not limited to:

  • Ocean freight forwarding (FCL and LCL)
  • Non-Vessel Operating Common Carrier (NVOCC) services
  • Customs clearance and documentation
  • Container tracking and monitoring
  • Rate quotation and booking
  • Supply chain consultation

3. Shipping Terms & Conditions

3.1 Quotations

All quotations are subject to change without notice and are valid for 30 days unless otherwise specified. Rates quoted do not include unforeseen charges such as detention, demurrage, storage, or customs examination fees.

3.2 Booking Confirmation

Bookings are not confirmed until you receive written confirmation from us. We reserve the right to refuse or cancel bookings at our discretion.

3.3 Documentation

You are responsible for providing accurate and complete documentation. Any delays or costs arising from incorrect documentation will be your responsibility.

4. Limitation of Liability

Our liability for any loss or damage to goods shall be limited according to the applicable international conventions and our standard trading conditions:

  • •For ocean freight: Limited to $500 per package or customary freight unit
  • •We are not liable for indirect, consequential, or special damages
  • •Force majeure events exempt us from liability

5. Payment Terms

Payment terms are as agreed upon in your credit application or as specified on invoices:

  • Standard terms: Payment due upon receipt of invoice
  • Credit accounts: Net 30/60/90 days as approved
  • Late payments subject to 1.5% monthly interest
  • All payments in USD unless otherwise agreed
  • Customer responsible for all collection costs

6. Indemnification

You agree to indemnify, defend, and hold harmless Gateway, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your use of our services, violation of these Terms, or infringement of any third-party rights.

7. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Delaware.

8. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services following any changes constitutes acceptance of those changes.

9. Contact Information

For questions about these Terms of Service, please contact us at:

Company: Gateway

Email: sales@gatewaylines.com

Phone: 24/7 Available

Location: USA Headquarters

By using Gateway services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.