Effective Date: January 1, 2025 | Last Updated: January 15, 2025
Gateway ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our services.
We collect information that identifies you, including:
When you visit our website, we automatically collect:
We use collected information for various purposes:
Process shipments and provide logistics services
Send updates about your shipments and services
Process payments and manage credit accounts
Meet regulatory and legal requirements
Enhance our services and user experience
Send promotional materials (with consent)
We may share your information in the following situations:
We do not sell, trade, or rent your personal information to third parties for marketing purposes.
We implement appropriate technical and organizational security measures to protect your information:
256-bit SSL encryption for data transmission
Restricted access on need-to-know basis
Security assessments and penetration testing
SOC 2 Type II compliant data centers
We use cookies and similar tracking technologies to enhance your experience:
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
You have the following rights regarding your personal information:
To exercise these rights, contact us at sales@gatewaylines.com
As an international logistics provider, we may transfer your information to countries outside your residence. We ensure appropriate safeguards are in place, including standard contractual clauses and adequacy decisions, to protect your information in accordance with this policy.
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected information from a child under 18, we will delete that information promptly.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
If you have questions or concerns about this Privacy Policy, please contact us:
Privacy Officer: Gateway
Email: sales@gatewaylines.com
Phone: 24/7 Available
Location: USA Headquarters
For EU residents: We comply with the General Data Protection Regulation (GDPR). You have additional rights including the right to lodge a complaint with your local supervisory authority.
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to opt-out of the sale of personal information (which we do not sell).